Frequently Asked Questions

We provide comprehensive health and wellness support including whole-person health coordination, wellness coaching, daily living support, cognitive and emotional support, health system navigation, and family support. We work alongside you in your home, at medical appointments, and virtually to address your unique needs.

Health and Wellness Coaching is a collaborative, client-centered approach that empowers you to set and achieve your health and wellness goals through self-discovery and behavior change. Coaches provide support, guidance, and accountability to help you navigate your wellness journey and take ownership over your health outcomes.

We do not provide direct medical care. We work together as part of your integrated health and wellness team. We help coordinate your care, accompany you to medical appointments as needed, organize your medical records, and ensure you get the most from your healthcare visits. We complement your medical care with health and wellness coaching and support services. If you are in need of in-home skilled nursing services, we can help coordinate that with a suitable provider.

Yes. In-home visits are a key part of our approach. We come to your home to provide wellness coaching, help with organization, work on daily routines, and provide cognitive enrichment, creative, and social engagement activities. We also offer virtual support and can accompany you to medical appointments as appropriate.

Our services are designed for adults 65 and older who want support with health navigation, wellness goals, daily routines, or who feel overwhelmed by healthcare complexity. If you value having a knowledgeable partner to work alongside you on your wellness journey, we're likely a good fit. Contact us for a free consultation to discuss your specific needs.

During our initial consultation, we'll discuss your health goals, current challenges, and what kind of support would be most helpful. We'll explain how we work and answer any questions you have. There's no pressure or commitment - it's simply a conversation to see if we're a good match for your needs.

We typically can schedule an initial consultation within 5 days of your inquiry. After our consultation, if we decide to work together, we can usually begin services within the following week. We understand that health needs don't wait, so we work to accommodate urgent situations when possible. For example, if you are preparing for post-op recovery or hospital discharge and urgently need support, please let us know so that we can help you.

No referral from your doctor is needed to start working with us. However, we do encourage you to let your healthcare providers know about our partnership, as we work best when we can coordinate with your existing care team to support your overall wellness goals. We do require that you have a Primary Care physician on your healthcare team who will be responsible for your overall medical care. If you do not currently have a Primary Care physician, we can help you locate one.

Our pricing varies based on the level and frequency of support you need. We offer hourly rates as well as flexible packages ranging from regular check-ins to comprehensive daily support. Contact us for a personalized quote based on your specific needs. During the intake process, we will work together to find the right solution to fit your situation.

We are a private-pay service. While insurance doesn't typically cover wellness coaching and health navigation services, many clients find our support helps them get more value from their medical care by improving the collaboration, quality, and effectiveness of their care team.

We accept various payment methods including credit cards, checks, and bank transfers. Payment can be made monthly or per service visit, depending on what works best for your situation. We'll discuss payment options during your initial consultation.

No, there's no minimum commitment period. We work with you on a flexible basis that matches your needs. Some clients benefit from short-term support during health transitions, while others prefer ongoing support. You can adjust or discontinue services at any time with reasonable notice.

We provide in-person services in Maryland, Washington DC, Virginia, and other locations on the East Coast, as well as virtual support nationwide. During your initial consultation, we'll confirm that we can provide the level of in-person support you need in your location. Our virtual services allow us to work with clients anywhere.

We take your privacy seriously and maintain strict confidentiality of all personal health information. We follow HIPAA guidelines and will only share information with your permission or when coordinating with your healthcare team as requested by you. We'll discuss our privacy practices in detail during your consultation.

Absolutely! We encourage family involvement to the extent that you're comfortable. We can provide regular updates to family members, include them in planning conversations, and help coordinate care with adult children or other family members. Family support is an important part of overall wellness.

Our "alongside-you" approach focuses on partnership rather than doing things for you. We combine world-class medical and wellness training with a commitment to meeting you where you are. We're not just caregivers - we're health and wellness specialists who work with you to improve your quality of life while maintaining your independence and dignity.